EU VAT Change of Policy
Starting from July 1, 2021, customer orders for delivery to EU countries maybe held at the local post office or customs for local VAT payment before clearing for delivery. We are trying to establish a smoother solution to this change of policy. Please bear with the possible inconvenience meanwhile. Click here to let us know if any questions.
Airmail not yet resumed for these destinations
Due to situations arising from the Coronavirus Pandemic, airmail service from Hong Kong is still suspended for India, Israel, Malaysia, New Zealand, Russia, Slovakia, UAE, Ukraine, and most of Latin America except Argentina and Mexico.
Orders taken now for destinations listed above will be filled when airmail from Hong Kong resumes for them. Apologies.
On the other hand, other commercial courier services are available, but at extra cost. In case you want such services, please indicate it by writing a note when you place the order. We can charge you the additional separately after you agree to the cost quotation. Refund can also be made if needed.
Let’s all hope that the inconveniences of this disastrous pandemic will be over soon.
Questions? Contact us <here>.
For a complete list of which countries are open for airmail/e-express from Hong Kong, please refer to this <link> at the Hong Kong Post.