Is it safe to ship tea ware from so far away?

Is it safe to ship tea ware from so far away?
October 26, 2017 Tea Hong

Yes it is.

Our packing method is sufficiently protective for all sorts of shipment. This method has been developed since the first incidence when a customer complained about a cracked piece when he received it. It was in 2014. Although it looks simple and easy to implement, this method has since been refined a few times. The first incidence is the only incidence we have had so far.

In the worst scenario when a product breaks due to poor packaging, although this is extremely rare, we shall immediately refund it.